Our education marketing business was founded in 2006, and over a decade later our initial goals of absolute commitment to our clients and postgraduate student satisfaction are still very much at the forefront of our company ethos.

 
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“We founded Postgrad Solutions in 2006 to help UK universities meet their postgraduate recruitment goals. Our fantastic team works with over 250 clients in over 30 countries around the world.”

Rob Houghton & Katherine Mann

Our goals

When we founded the company we had the following goals in mind:

  • Breaking down barriers to education by showcasing the excellent global opportunities available to postgraduate students all over the world.

  • Creating the best postgraduate student websites in the marketplace.

  • Helping postgraduate students on their postgraduate journey to find their perfect course and to ultimately be the best they can be.

  • Ensuring our customers remain at the centre of what we do.

  • Building a company culture that represented ourselves – sociable, courteous, helpful and constantly striving for excellence.


Our client promise

“We have held firm to all our initial goals and are always determined to make sure that our customers’ needs, satisfaction and success is at the centre of everything we do.

We continue to listen to the changing needs of our university clients and adapt our products accordingly, introducing innovative new ideas and products whenever we think it is necessary. Every year we meet over 150 marketing directors face-to-face, listening to their individual requirements and the changes taking place in the market. Changes are never made on a whim or in isolation, but don’t worry we continue to take a few ingenious (some may say crazy!) ideas to market to ensure Postgrad Solutions remains at the cutting edge of the latest trends.

Our student users are the centre of all our website changes and developments. They tell us what works and what doesn’t, what they love and what they hate. We get this crucial information from our student focus groups, analytics statistics, and of course from the comments we get directly from the horses’ mouths (the horses being our student ambassadors!). Students always have a strong viewpoint and we take note of this and aim to rectify anything that they think doesn’t work for them as the websites’ users

It is our secret recipe of listening intently to both our clients and our student users that gives Postgrad Solutions that added bit of magic to help universities to meet their postgraduate recruitment targets. We then throw some top customer service into the mix – the importance of which can often be underestimated in our sector. All of these ingredients are crucial to make working with us a pleasure and not a chore!”

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It was great to work with Postgrad Solutions. Queries were dealt with promptly and the staff were extremely helpful in dealing with our internal time difficulties.

Rosa Greaves
School of Law, University of Glasgow