Postgrad Solutions has been built around the ethos of providing the best customer service possible. We have taken on board feedback from over 100 global universities and put together our service so it works specifically for education institutions.
We offer a friendly, honest and efficient service. All our staff are fully trained with our customers’ needs at the core of their roles.
The Directors work closely with the customers and students ensuring that they know what is going on and what needs developing or changing at the right time.
We aim to be as flexible as possible with each customer - starting from the time of booking a marketing package, right through to providing copy deadlines that ensure each part of the experience with us is stress free and yields the right results. All of our customers receive our monthly client newsletter, updating them on product development and customer service improvements. We also offer all PGS clients a benefits package through our Client Loyalty Scheme providing significant discounts on a wide range of education suppliers.
“The School of Environment and Development at The University of Manchester has been working with Postgrad Solutions for many years. We continue to invest in their organisation as we have always been extremely impressed with them - and importantly, they have consistently showed proven return on investment. Thanks for a very good service!
Andrea Bardelli Danieli, External Affairs Administrator, School of Environment and Development, University of Manchester
“I would like to take this opportunity to thank you again for your help, support, professionalism and a proactive attitude towards us. It's been a great pleasure to work with you and I wish you all the very best at Postgrad Solutions.
Ksenija Kapitanova, Marketing Coordinator, ESCP Europe Business School
“I have been doing business with Postgrad Solutions for a number of years now, promoting my courses on their web sites and using direct email marketing facilities. They offer a competitive rate for advertising and are a valued forum to promote my programmes. Furthermore, their friendly, customer-oriented approach to business, always helpful in their professional suggestions, their design art work and prompt responses to queries, has made it a pleasure to work with them. I have no hesitation to recommend their marketing services to other clients.
Tom Kissack, Marketing and Recruitment Manager, School of Engineering and Design, Brunel University
“I think these look really professional.
Martha Holland, Student Recruitment Manager, St George's University of London
“Dealing with so many different publishers, we come across the good, the bad and the ugly, but the service we receive from Postgrad Solutions is brilliant!! They're always willing to run me through their products and services, even if we've been over it 100 times already; their copy chasing is uncomplicated - they remind us when we need to supply something with plenty of time and make it easy to supply copy for print and content for web; and they're a really friendly team who will go out of their way to help. Good products, good customer service, good combination!
Emma Ward, Managing Director, MJD Consultancy
“We are delighted at the success of our targeted email campaigns through PG Solutions. The results have exceeded all expectations and have resulted in a very low cost per acquisition for our postgraduate student recruitment.
Debbie Russell, Head of Marketing & Communications, School of Community and Health Sciences, City University London
“Great news! This really proves that your web page is successful and I can relax as I finally feel that I spent the money well.
Daria Wall, Postgraduate Secretary, School of Humanities, University of Dundee
“This is excellent, thank you very much. Nice to see our advertising spend paying off!
Robbie Roberts, Marketing Manager, University of Birmingham
“I have worked with Postgradsolutions for several years now and have found the mix of web advertising and solus emails to be a very useful way of promoting our programmes. We are one of the largest Schools of Psychology in the UK based in an area of relatively low population so, despite our reputation for research quality and teaching excellence, we need to work hard to attract the number of applicants we do. Postgradsolutions are an important means of achieving our key goal of visibility and they have never failed to provide advice, feedback and support. A pleasure to work with.
Richard Wigzell, Deputy School Administrator, School of Psychology, Bangor University
“Postgrad.com provides an excellent key resource for potential postgrad students and the ideal environment for advertising messages targeted at that market.
Frank Jeffs, Head of Advertising, Middlesex University
“I have had a very positive experience working with the team at Postgraduate Solutions. They combine professionalism and efficiency with flexibility and cost-effectiveness. I look forward to working with them in the future.
Lucy Morris, Marketing Manager, Arts and Humanities, Oxford Brookes University
“Postgrad Solutions has been great to work and is dedicated to proving our promotion has a positive effect on our recruitment. We not only get the regular web stats but are sent details of students who have applied to BPP who have used LLmstudy.com so we can see a clear return on investment. The customer service is strong and feels like a mutually beneficial partnership and not just a simple advertising deal.
Johanna Harris, Marketing Officer, BPP Law School
“We’ve found Postgrad Solutions to be an excellent partner for our marketing activities. The Postgrad Solutions team are helpful and proactive, using their own insight to help ensure that our activity adds value, both in driving effective marketing outcomes and in providing potential students with the information they need.
Zeinab Lenton, Online & Digital Marketing Manager, Teesside University
“I have been working with Postgrad Solutions for a number of years and have always been impressed with their customer service, their value for money, and crucially the return of investment. Students at our open days have mentioned finding out about Newcastle through the postgrad.com website, which is invaluable feedback to help us inform our marketing strategies.
Helen Fleming, Marketing Manager, Newcastle University
“Working with the team at Postgrad Solutions was a fantastic experience. We commissioned them to work with us on a high-profile, tight-deadline project which required maximum creativity and drive and a thorough understanding of what we were trying to achieve. Katherine and her team were faultless – their professionalism matched only by their enthusiasm to get the job done to the very highest standard. They took the pressure off us so we could concentrate on other things, keeping us up to date with progress but not over-burdening us with unnecessary detail. The product they delivered was superb – on time, on budget, exactly what we had wanted and then some! Great job! ”
Colin Beaver, Assistant Director of Education UK Marketing, British Council
“From our initial meeting to submitting copy, Postgrad Solutions have been great to
work with. Genuinely interested in finding out how best to meet our needs, and happily taking the extra step to do so. My experience of Postgrad Solutions has been first class. ”
Daniel Lee, Communications and Admissions Officer, Kent Law School
“We have recently begun working with Postgrad Solutions and have been very happy with the service so far - starting with a visit from one of the Directors to discuss our programmes' marketing needs. We have had a number of opportunities to feed in to what we want from the service and been kept well informed of developments. ”
Claire McCarthy, Marketing and Recruitment Manager, Business School and School of Computing Science, Middlesex University
“We chose to work with Rob and his team at Postgrad Solutions because they helped us form a clear plan for forthcoming advertising. They were professional, friendly and straightforwarded. Advertising can often be confusing and it's an expensive business if you get it wrong! Postgrad Solutions understood what we wanted and made it easy for us. ”
Fiona Bazoglu, MACS Recruitment and Admissions Administrator, Heriot Watt University
“As an internationally focused institution, online recruitment is integral to our
marketing activity. The personalised service we have received from Postgrad Solutions
has been exceptional and we look forward to continuing our online activity with them for
the coming year.”
Amanda Adams, Marketing Manager, School of Social Sciences, City University London
“It was great to work with Postgrad Solutions. Queries were dealt with promptly
and the staff were extremelly helpful in dealing with our internal time difficulties.”
Rosa Greaves, School of Law, University of Glasgow
“Thanks for all your help and support - you have been fantastic! ”
Nichole Carpenter, Law Marketing Manager, Queen Mary, University of London
“I have been so unimpressed by the account management of many organisations
over the past few weeks, I thought it would be nice to let you know that it has been a pleasure to deal with everyone from Postgrad Solutions so far. It makes a nice change
to be positive for once! ”
Samuel Inkpen, Graduate Marketing Manager, Kings College London
“Compliments on the work you're doing on llmstudy.com. The site looks great. ”
Ms. Annemarieke Roest MSc, International Recruitment Officer, Leiden University
“Your website just keeps getting better and better! I'm really pleased. ”
Angela Hook, Marketing, Faculty of Social Sciences, University of East Anglia
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