Postgrad Solutions

Rob has 14 years' experience with postgraduate education clients. He started his career with Hobsons’ Education Team, in which he played an integral role in improving Hobsons' Education Business. Over the last 14 years Rob has managed marketing campaigns for over 50 UK universities, ensuring that their marketing is appropriate, value for money and yields a trackable return on investment.

Since setting up Postgrad Solutions, Rob has spearheaded the web development for our Postgrad portfolio, and has set up a strictly adhered to customer service policy to ensure we are the best in our field.

“One of my key objectives when setting up Postgrad Solutions was to ensure that our customers were delighted by their experiences when working with us - I am pleased to say that this objective has been met. The objective now is to continually meet the high demands of our customers, and ensure that their experience with us is as good as it was from the very beginning. It is also essential that their investment in us is met with strong returns. Our management team has over 50 years of combined understanding and knowledge of the postgraduate marketplace, and as a result our customers benefit from working with true education experts, who are constantly striving to develop products to the highest standards possible in this constantly evolving market.”

Rob Houghton - Director

Katherine has been in the education field for 16 years, and was previously Group Publishing Director at Hobsons Plc. She has led the British Council Education UK publishing project, launched global student recruitment initiatives with NAFSA and Edexcel, and directed international student recruitment projects for UK boarding schools. Katherine has also worked alongside clients such as UK Visas advising them on research projects, as well as curating events and exhibitions for The British Council.

Katherine is responsible for company-wide business development and the marketing strategy for the online portfolio.

“I am determined to offer our clients the high quality results they expect of a market-leading company, coupled with customer service that has a personal touch. We are constantly listening to both our clients and our students. It is this dedication to the market that will ensure that we deliver the results you are looking for.”

Katherine Mann - Director

Sandy has over 15 years of experience in sales and publishing within the education and corporate recruitment marketplace. She previously worked at Hobsons Plc as Sales Director of the International Student Recruitment Division, planning global marketing campaigns with UK international offices. She has a wealth of experience in the domestic education market, managing market-leading products such as Springboard. Sandy also has a thorough understanding of the admissions service within institutions as she has worked closely both with admissions and English Language departments. This has been through consultancy undertaken for ETS-TOEFL.

Sandy is primarily responsible for managing key clients at Postgrad Solutions, putting together the right proposals to meet individual client's needs across each of their key markets, and making sure the customer service is smoothly coordinated for rolling out campaigns. Sandy meets her clients regularly throughout the year to fine tune campaigns and provide feedback on copy used for both the websites as well as e-marketing.

“I want to give all clients the best service possible. By working closely with the institution I can achieve a detailed understanding of their requirements from the outset and am consequently able to provide really tailored marketing solutions. I encourage the monitoring of all activity and regularly evaluate the outcomes with the client, ensuring their campaign rollout is flexible and effective.”

Sandy Bhangal - Sales Director

Mike has been working in the publishing industry for nearly 11 years. He started his career working on education titles for the Daily Mail Group, he then went on to develop and grow a small publishing house called Solutions Publish. Operating mainly in the corporate business-to-business domain, Mike helped grow a number of titles and websites into market leaders.

Mike has a wealth of experience across a number of different industries, and has worked on everything from large sponsorship deals and running annual awards ceremonies, to publishing magazines and websites. He joined Postgrad Solutions three years ago and is responsible for managing client accounts across Europe, working to help institutions hit their postgraduate recruitment targets through PGS products.

“Having experienced working for both a large Plc and a small publishing house has given me a valuable insight into how the publishing world operates - and most importantly it has given me a complete understanding of how different kinds of businesses work. I was delighted to be able to bring my experience to Postgrad Solutions, particularly because of the impressive levels of customer service that they offer. Now that I am part of the Postgrad team, I can confidently aid any institution in achieving their objectives and generate good return on investments.”

Michael Dingle - Sales Director

Charlotte has worked in the media industry for 17 years. She was the Media and Publishing Manager for Chartwell Ltd, a Russian company, for three years. In this role she liaised between a Russian publishing house and numerous market-leading Western publishers, coordinating the publication of many European best-selling art and educational children’s books into the Russian language. She then trained as a journalist, and embarked on her new career, starting off at the Press Association before going freelance. She has worked on numerous consumer magazines, including; Radio Times, Heat, Arena, Cosmopolitan, OK, Prima and Company.

Charlotte joined Postgrad Solutions as the PR and Communications Manager in September 2009. Her responsibilities include publishing the postgraduate client newsletter, publishing responsibility for our client-facing website PostgradSolutions.com, the Postgrad blog and updating postgraduate news and events across all of our websites.

“I am passionate about education, and keen to ensure that any potential postgraduate students are kept informed of the latest courses, open days and any other exciting postgraduate developments. I regularly update the news and events on all three of our sites keeping them as up-to-date as possible.”

Charlotte King - PR & Communications Manager

Sam has 10 years PA experience working for a number of blue chip organisations in the City of London. She worked as a Senior Legal PA for magic circle law firm Allen & Overy LLP before leaving to embark on her own business venture. Sam continues her involvement with law by assisting the Society of Trust and Estate Practitioners.

Sam joined Postgrad Solutions three years ago as our Production Controller. Her role has evolved somewhat and in additional to loading copy onto the live sites, and ensuring customer satisfaction, she is also responsible for invoicing and credit control.

“I spend a lot of time guiding clients through the copy process as it is really important to me that each individual feels completely satisfied with the quality of service they receive.  I believe client feedback is essential and by sharing such views with the rest of the team, together we can work towards the development of our processes and ultimately this will be reflected across our sites.”

Samantha Ross - Production Controller